Still unsure or have questions about ChrisTV Online! then here you can find answers and tips that clarify most common problems that our users are experiencing. If you are feeling that your concerns, issues, problems or questions are not addressed in the FAQ please visit the contact/feedback page and leave a mesage for us there, we will contact you shortly.

Support

Help & Frequently Asked Questions

Please find below a list with most frequently asked questions regarding ChrisTV Online! software product:

1. What is ChrisTV Online! ?
2. Do I need a TV card ?
3. Which are the software/hardware requirements for ChrisTV Online! product in order to run smoothly ?
4. Why some channels are not working ?
5. Why the quality is different among several distinct video/audio channels ?
6. How to use the recording feature ?
7. How to add new channels to ChrisTV Online! channels database ?
8. What are the restrictions/limitations of the Premium Edition version during the FREE trial period ?
9. Where can I find the list of channels ?
10. Do I have to register ChrisTV Online! or is free software ?
11. How can I search for a certain channel ?
12. Can I make a list of favorite channels in ChrisTV Online! ? How can I do that ?
13. Troubleshooting: ChrisTV Online! displays the following error message: "Windows Media Player is not installed on your system and the selected channel's audio/video content can not be played." What should I do ?
14. Troubleshooting: ChrisTV Online! display the following error message: "Real Player is not installed on your system and the selected channel's audio/video content can not be played." What should I do ?
15. How can I update the channels database ?
16. How can I send a request/complaint to remove a certain channel from the ChrisTV Online! channels' database list?
17. How can I report a broken link or any other kind of links that should not be in ChrisTV Online! channels database?

If you still need technical support for our products, please visit our discussion forum available at http://forum.chris-pc.com and post your comments, problems, questions or report bugs and we will be happy to help you.